Member News

Guest speaker Maryanne P. Dailey, Vice President of BBB of South Piedmont -

Last week the CRESN meeting featured guest speaker Maryanne P. Dailey, the Vice President of the Better Business Bureau  of South Piedmont. While speaking about the benefits the BBB provides to many businesses and consumers, Maryanne also answered questions from the group about enrollment, reporting, ratings, and more.

BBB helps people find and recommend businesses, brands, and charities they can trust.

People today are overwhelmed with choices – and often unsure about where to find verified, unbiased information. There are more than 30 million businesses in North America alone; and hundreds of thousands of sites around the world where people shop online. There are thousands of free and subscription websites that offer a range of information, including reviews, reports, directories, listings, and gripe sites. BBB is the one place you can find it all.

Better Business Bureau serves twenty counties in the Southern Piedmont of N.C. and S.C. and 17 counties in Western N.C.

BBB Charlotte Headquarters:
Better Business Bureau
9719 Northeast Parkway
Matthews, N.C. 28105
Main: (704) 927-8611
Fax: (704) 927-8615
Email: info@charlotte.bbb.org

Office Hours:
8:30 AM – 4:30 PM, Monday through Friday

Customer Service Hours:
9 AM – 12 noon and 1-3 PM Monday through Friday

Media Contact: Tom Bartholomy, President and CEO — (704) 927-8613 tbartholomy@charlotte.bbb.org

Marketing Contact: Page Castrodale, Director of Marketing and Communications — (704) 927-8617 or pcastrodale@charlotte.bbb.org

8 Summer Cooling Tips For Your Home -

Long-time member Keith Hudson from Charlotte Heating and Air Conditioning recently provided the CRESN members with an excellent presentation with tips on how to keep you home (and yourself) cool throughout the summer.

 

Keep cool with these 8 Summer Cooling Tips For Your Home

 

  1. Don’t allow the interior of your home to become dangerously hot since the air conditioner cannot cool it down within a reasonable amount of time. Air conditioners are designed for about a 20° change in temperature, so 100° air would only be cooled to about 80°. 
  2.  

  3. One of the most simple air conditioner tips is to change your air conditioner filter at least four times a year to ensure that your family is breathing cleaner air and your HVAC system is not being overworked, thus potentially saving energy and money.
  4.  

  5. Run your ceiling fans to stay cooler in the summertime. Check your fans to ensure they are going in the correct direction. In the summer, your fan should be set on “forward,” which means the blades are rotating counter-clockwise. There is a switch on the base where you can control this. By moving your fan setting to the forward position, you will receive a nice downward breeze keeping you cool.
  6.  

  7. It is fairly common for an air conditioner to ice up. The air conditioner drain line can also freeze, back up and cause a leak, which is often confused for a plumbing leak. When this happens, immediately turn off your compressor by switching your thermostat over to fan. As the ice starts to melt, make sure you have proper drainage and call a professional. From dirty coils to poorly designed ductwork, there are many things that can restrict airflow. A professional can check them all and get to the root of the problem.
  8.  

  9. Keep heat out of your home by closing blinds, shades and draperies that cover windows facing the sun. Close coverings on east-facing windows in the morning and west-facing windows in the afternoon. Also, installing shades or blinds that are white reflects heat away from the house. This will keep you cooler and save energy.
  10.  

  11. Keep your outdoor air conditioning unit cooler by planting trees or shrubs that provide shade but still allow air to flow around unit. By properly shading the area, your system can perform up to 10% more efficiently. Also, be sure the landscaping isn’t too close to the unit, so a technician can service it easily when necessary.
  12.  

  13. The best defense against air conditioner problems is to have a service agreement in place and make sure your system is maintained year-round, especially right before the heavy heat of summer sets in. This is the time of year when your air conditioning system works its hardest. Regular tune-ups reduce your risk of experiencing common malfunctions and will help you stay cool when everyone else is sweating the heat. Contact ARS®/Rescue Rooter® for a complete air conditioner tune-up.
  14.  

  15. Don’t let heat build up in your home. Appliances, electronic devices and lighting are all common sources of internal heat gain. To combat this excess heat, avoid putting lamps or televisions near your air conditioner’s thermostat. These heat-exuding appliances cause the air conditioner to think the house is warmer than it really is, resulting in the system running longer than necessary and wasting energy.
  16.  

 www.charlotteheatingair.com

Located in Indian Trail, NC, Carolina Heating and Air Conditioning, Inc. provides heating and air conditioning repairs, serving, and installs.

Charlotte Heating and Air Conditioning Inc.
9416 Heritage Lane
Indian Trail, NC 28079
704-661-5316
carolinahvac@ymail.com

HOW DIGITAL MARKETING CAN CHANGE YOUR BUSINESS -

Is digital marketing the secret ingredient your business recipe is missing?

(Answer: It absolutely is.)

Whether you’re new to the idea of digital marketing or ready to take the next step in your digital plan, you’re smart to be thinking ahead. Good digital marketing can change your business. Here’s how.

 

You’ll Raise Brand Awareness
Nebulous terms like “brand awareness” are hard to wrap your mind around, but if you’re new to the market or expanding your business, brand awareness is everything. The marketplace is crowded. Standing out requires being top-of-mind and recognizable to your target market, and online marketing is the absolute best way to get your brand in front of the most people for the least amount of money. Period.


Open a Dialogue

Digital marketing is unlike traditional marketing in that it’s a conversation, not a pitch. When done well, your digital marketing efforts will allow your brand to engage with current and potential customers. Hearing what your customers are saying – both positive and negative! – is the purest way to grow. With the open line of communication digital marketing provides you can learn how to position your brand, what new products to offer, and how to serve a consumer need your competitors are missing.


Compete with the Big Guys

Another amazing benefit of digital advertising is the ability to compete on a large scale. Maybe you don’t have tens of thousands of dollars to spend on a single network TV commercial, but you do have a few hundred to put towards Facebook ads that bring in highly-qualified leads. A targeted digital strategy offers huge ROI and since the internet is global, your customer pool is only as limited as your imagination.


Force Yourself to Evolve

Creating a compelling digital marketing strategy takes more than a few banner ads and email blasts. Online success requires really knowing your customer base and understanding what they want. Your business will evolve more quickly once you get online to fill the niche needs your customers have; you’re also likely to use content marketing to become an expert in the specificities of your business. Digital marketing challenges a business in more ways than one.

Digital marketing has changed consumer expectations. Customer service is never-ending and opportunities to make targeted inroads are endless. A smart digital strategy won’t just grow your online footprint, it will bring you better leads and more potential customers.


Sync is your
local digital marketing expert. Give our team a shout today to find out the data behind digital – from sales to conversions to impressions. We’re ready to talk when you are.

 

Contributed by Synchronicity. Synchronicity is a full-service branding, web design and digital marketing company based in Charlotte, NC offering custom online solutions to help you generate more business. Read more articles here.

 

Searching for a Plumber in Charlotte? 1 Call Plumbing -

CRESN member Paul Mesiti, owner of 1 Call Plumbing, a highly respected and requested plumber operating out of Charlotte NC, provided the CRESN group with an informative and fun presentation this week. As always Paul used his infectious brand of smarts and humor to get his point across.

Every father in-law in history is a plumbing and home repair expert, but hiring someone that isn’t a trained professional to work on your plumbing could cost you big in the long run. When it comes to repairing or updating your plumbing, installing a new hot water heater, replacing the garbage disposal, or running a line to a new sink, ice machine, or appliance, leave the handy work to a trained professional.

1 Call Plumbing is your trusted source for a Charlotte, NC plumber. It’s important to 1 Call Plumbing that you’re totally satisfied with our services. That’s why we guarantee all our work from start to finish…if your plumbing problem returns we’ll make it right. 1 Call Plumbing has spent decades developing a reputation as the most reliable Charlotte plumbing company around.
 

Have you used 1 Call Plumbing? Please give them a glowing review by clicking this link!

 

one-call-2501

Call 704-563-8182

Visit the company website

 

 

Charlotte Home Cleaning Service – Martha’s Cleaning Service -

Martha’s Cleaning Service is a Charlotte Home Cleaning Service with a highly-trained staff. They use techniques to keep your home free of bacteria and cross-contamination. When you schedule a service, you are never obligated to follow a contract. Their house cleaning company offers weekly, biweekly, or monthly service to clients. They allow clients to see exactly how we clean so they know they are meeting their exact specifications. Their high quality services are available throughout North Carolina and beyond from Matthews to Mint Hill, Indian Trail to Indian Land.

From floors to cabinets, your cleaning needs are covered. Cleaning up doesn’t just mean tidying up. When their maids service your home, you can be sure it’s spotless. And residential cleaning is their specialty.

Schedule a house cleaning service in Charlotte, NC, today!  (704) 764-1457

3 Tips To Get More Out Of Networking -

The value of networking is obvious. Surround yourself with successful people and it’s easier for you to be successful as well. Unfortunately, the benefits of networking are often squandered as people pursue relationships with selfish motives. To help you avoid that fate, here are three things you can do to grow your network the right way, right now.
 

1. Shift your mindset

The real goal of networking is to help other people. It’s much easier to build quality relationships when you help others achieve their goals instead of telling them about yours. Sure, it would be great if they put in a good word for you every now and then, but asking for favors should only become a possibility once you have provided value to them.

How to use this tip today: Instead of thinking about who you need to know, think about who you can help. How can you provide value to someone today?
 

2. Be more selective with your time

From time to time, most of us will go on a networking spree. We get motivated and start e-mailing hundreds of people, set up social networking accounts, and head out to local networking events. It’s fine to get motivated from time to time, but trying to be everywhere at once is going to wear you out. Furthermore, it’s tough to give people the attention they deserve when you’re spread so thin.

Instead of trying to be all things to all people, focus on being more things to a few of them. After all, you don’t need to know the most people…just the right people.
 

3. Actually engage with your current network

We often think about networking as a way to build new relationships, but engaging with your current contacts can be just as powerful—if not more so.

Think about all of the people you already have a warm relationship with. You know what they like and dislike. You know what skills they have and what problems they face. You might even know the names of their children. Think about how valuable all of those relationships would be if you simply strengthened them.

How to use this tip today: Engaging with your current network is all about providing value. You already know their problems. You’re aware of their interests. Now you just need to take action. Are there two people in your network that might like to know each other? Introduce them. Have your employees been struggling with a simple problem? Help them find a solution.

 

Charlotte flooring company Floor Coverings International -

The CRESN membership recently enjoyed a presentation from the Charlotte flooring company, Floor Coverings International about the many wonderful types of flooring solutions their company has to offer.

Known as the premier flooring company serving the greater Charlotte, NC area, they provide high quality design and installation services and carry the latest flooring products including hardwood, carpet, stone, and tile flooring.

Floor Coverings International will design the perfect flooring for your home, from options including hardwood flooring, carpet, stone, tile, cork, bamboo, green flooring products, and much more. Now you can enjoy the experience of a flooring boutique right in your own home. Get started with a complimentary, in-home consultation!

CALL 704-845-3567
VISIT their Website

Best Charlotte Realtor® – Tim Miller of RE/MAX® Gateway Professionals -

CRESN president and Charlotte Realtor® Tim Miller recently provided the CRESN membership with an excellent presentation about his philosophy of what it takes to be a great real estate professional.

As the owner of RE/MAX® Gateway Professionals, Tim is committed to customer service and positive outcomes. He uses his experience to help others buy or sell Real Estate in and around the Charlotte North Carolina area. Whether he’s showing homes on Lake Tillery, Ballantyne, or Matthews, listing horse properties in Weddington or advising distressed homeowners about avoiding foreclosure, he is committed to the customer.

RE/MAX and the Carolina Real Estate Team are two names you can trust and trust we do. We are all friends who have this great opportunity to work with each other. A few of us have know each other for decades. Our “Team of Friends Concept” is the competitive edge you need. You’ll find our knowledge and experience is second to none. Our Real Estate Professionals are ready to provide you with uncompromised personal Real Estate service. Each Team member is an expert in their locale, working and serving friends and neighbors while introducing those relocating to the best of the Carolinas. From Lake Tillery to the Charlotte Motor Speedway we have the right Agent for you. Both buyers and sellers will realize great benefits for working with our experts.

Contact Tim

Website: http://www.carolinarealestateteam.com
Office Phone: (704) 888-6043
Cell Phone: (704) 467-4591
Fax: (704) 888-6082

 

Need help moving in Charlotte? Easy Movers can help! -

Member Suzanne Bumgarner recently spoke to the CRESN group about the moving and relocation services that Charlotte NC moving company Easy Movers’ Inc. provides to their customers.

From Personal Moves, Corporate Moves, International Moves, Storage Facility, and Packing Supplies, Easy Movers truly makes moving “easy”. They will do everything in their power to make sure that you have the most satisfying move imaginable.

Easy Movers, Inc. provides comprehensive moving and storage services to satisfy all personal, corporate, commercial and international moves. A member of the Better Business Bureau, the North Carolina Movers Association and the American Moving and Storage Association among other industry professional organizations, Easy Movers won the 2008 Charlotte Magazine BOB award, best of the best in Charlotte the category of moving & storage, as voted on by the readers of Charlotte Magazine.

Contact Easy Movers

Charlotte, NC: 704-588-6868
On the web at http://easymovers.com

 

How to Select a Reputable Roofing Company -

Member Dan Hood of H & S Roofing and Gutter Company, Inc. spoke to the CRESN group about the importance of working with a quality, reputable roofing company.

Finding a contractor who is trustworthy, honest, and professional may sound difficult – but here are some ways to be sure you are selecting the right company:

  • Check for proper licensing and insurance.
  • Handle your own claim.
  • Don’t give in to pressure.
  • Get local referrals.
  • Look for manufacturer designations.
  • Research Better Business Bureau (BBB) ratings.

H & S Roofing Company, Inc. has been providing the highest quality roofing and gutter systems for residential and commercial customers for 70 years. Our customers can rely on our availability for many years to come. We are locally owned and operated and serve Charlotte and surrounding communities within a 75 mile radius. Our skilled craftsmen have many years of experience serving the roofing and guttering needs of H & S Roofing customers.

Visit their company website

H & S Roofing Company, Inc.
506 W. Summit Ave.
Charlotte, NC 28203
(704) 334-9934
dan@hsroofing.com

Have termites? Call Palmetto Exterminators, Inc. -

CRESN Member Nick Frantz of Palmetto Exterminators, Inc. recently educated the CRESN members about the professional pest removal services his company provides. From termites and mosquitoes to bed bugs and roaches, Palmetto Exterminators can control and remove pests from your home.

Termite protection is not a luxury, it is a necessity! Each year, termites inflict $4-$5 Billion worth of damage to homes, like yours, across the country. This is damage that is not covered by most homeowners’ insurance policies. In the southeast, subterranean termites are a common occurrence, so it’s not a matter of if you will get termites but when.

If your home is not under warranty with us, or you are not happy with your current coverage, contact us today for a free inspection. During that inspection, one of our licensed pest professionals will inspect your home for visible signs of termite infestation and determine a customized solution to protect your home.

Charlotte, North Carolina

Call Nick today at 704.821.6864

 

 

 

Crawl space waterproofing solutions by Green Frog Waterproofing -

CRESN Member Andrew Schwartz of Green Frog Waterproofing recently addressed the members about the professional waterproofing solutions that his company offers.

Is your crawl space wet? Do you have mold growth or high humidity? A sealed crawl space, also known as an encapsulated crawl space, is the best solution if you are looking for a healthy, low maintenance, and energy efficient crawl space.

Call 980-202-1222

Request a Free Inspection of your crawl space today. Our crawl space experts will visit your home and provide you with a custom solution for your crawl space. There are many ways to address your unique crawl space problem. We pride ourselves on providing you with a range of affordable options to suit your goals and budget.

You can contact Green Frog Waterproofing by calling 980-202-1222 or by clicking here visit their website.

 

Your search for a Charlotte plumber is over: 1 Call Plumbing -

Member Paul Mesiti, owner of the Charlotte based plumbing company 1 Call Plumbing, spoke to the CRESN members this week about the plumbing services his company provides.

1 Call Plumbing is a highly respected and requested plumbing service operating out of Charlotte, NC. When you need a qualified plumber, don’t trust any random person you find in the phone book! Call the ones you can count on. Their goal is to please all customers with excellent customer service, quality workmanship and intense attention to detail each and every time. They take great pride in exceeding the expectations of their customers.

Their employees are experienced, trained and qualified professionals who know the ins and outs of plumbing and are not afraid to tackle any problem. They possess the expertise and skills to handle all plumbing situations. Their dedication to quality service coupled with our reputation of honesty has served to make them the primary choice of many Charlotte residents.

Call 704-563-8182

Visit company website

Meet Keith Hudson, Charlotte Heating and Air specialist -

Charlotte heating and air specialist Keith Hudson from Charlotte Heating and Air Conditioning recently provided the CRESN members with information about the various parts of a home heat and air system, and how the basic process works within your home.

Heating and Air Services for Home and Business

Whether you’re at home or at work, Charlotte Heating & Air is here to keep you comfortable. We specialize in residential and commercial HVAC services in the greater Charlotte area.

  • New HVAC system installation
  • Heating system repair, replacement, and maintenance
  • Air conditioning repair, replacement, and maintenance
  • Routine heating and cooling system inspections
  • On-call emergency repair at any time of day or night

Located in Indian Trail NC, Charlotte Heating and Air Conditioning, Inc. provides heating and air conditioning repairs, servicing, and installs.

Charlotte Heating and Air Conditioning Inc.
9416 Heritage Lane
Indian Trail, NC 28079
704-661-5316
charlotteheatingair.com
carolinahvac@ymail.com

Introducing Charotte home theater specialist Darren Martin of Audio Advice -

Whether you’re shopping online or meeting with us in person, our goal is to help you find products that enhance your lifestyle. We provide a wealth of high-quality content and a simple, customized user experience on our website. The more you tell us about yourself and engage with us, the better our recommendations will become.

Our world-class showrooms in Raleigh and Charlotte allow our customers to fully experience an incredible selection of premium home theater, audio, and home automation products. Our expert consultants can walk you through every detail and provide immersive demonstrations that not only show you what our products and services can do, but how we can integrate everything seamlessly with your life.

Contact Darren

11409 Carolina Place Pkwy
Pineville, NC 28134
704.821.4510

LinkedIn
Website

Professional house cleaners Martha’s Cleaning Service -

Member Paula Aguilera recently presented to the CRESN members about the many house cleaning services that Martha’s Cleaning provides to their customers.

Martha’s Cleaning Service is a house cleaning service with a highly-trained staff. They use techniques to keep your home free of bacteria and cross-contamination. When you schedule a service, you are never obligated to follow a contract. Their house cleaning company offers weekly, biweekly, or monthly service to clients. They allow clients to see exactly how we clean so they know they are meeting their exact specifications. Schedule a house cleaning service in Charlotte, NC, today!

Telephone: (704) 764-1457

Charlotte residential flooring specialist Floor Coverings International -

The CRESN membership recently enjoyed a wonderful presentation from Floor Covering’s International owner Barbara Leininger.

Floor Coverings International is the premier flooring company serving the greater Charlotte, NC area. They provide high quality design and installation services and carry the latest flooring products including hardwood, carpet, stone, and tile flooring.

Floor Coverings International will design the perfect flooring for your home, from options including hardwood flooring, carpet, stone, tile, cork, bamboo, green flooring products, and much more. Now you can enjoy the experience of a flooring boutique right in your own home. Get started with a complimentary, in-home consultation!

704-845-3567

http://secharlotte.floorcoveringsinternational.com/

Concrete Significance provides concrete staining in Charlotte, Matthews, Mint Hill, and beyond -

CRESN member Jill Moore of Concrete Significance spoke to the CRESN group this week about the beautiful concrete and surface improvement services that her company offers to homeowners here in Charlotte NC.

For the past 15 years Concrete Significance have enhanced many already beautiful homes and businesses through our outstanding custom designs of decorative concrete. They  provide stained and sealed concrete services in Charlotte, NC area. Their services include high-profile concrete floors, sidewalks, driveways, patios and swimming pool surfaces including stamped, sealed and stained concrete.

Contact Jill Moore
(704)644-8686
concretesignificance@yahoo.com

 

Best Realtor in Charlotte? Try Tim Miller of RE/MAX® Gateway Professionals -

President and Charlotte Realtor Tim Miller recently provided the CRESN membership with an excellent presentation why his approach to real estate is both different and effective.

As the owner of RE/MAX® Gateway Professionals, Tim is committed to customer service and positive outcomes. Daily, he uses his experience to help others buy or sell Real Estate in and around the Charlotte region. Whether he’s showing homes on Lake Tillery, listing horse properties in Weddington or advising distressed homeowners about avoiding foreclosure, he is committed to the customer.

Our Team of Friends: RE/MAX and the Carolina Real Estate Team are two names you can trust and trust we do.  We are all friends who have this great opportunity to work with each other. A few of us have know each other for decades.  Our “Team of Friends Concept” is the competitive edge you need.  You’ll find our knowledge and experience is second to none. Our Real Estate Professionals are ready to provide you with uncompromised personal Real Estate service. Each Team member is an expert in their locale, working and serving friends and neighbors while introducing those relocating to the best of the Carolinas. From Lake Tillery to the Charlotte Motor Speedway we have the right Agent for you. Both buyers and sellers will realize great benefits for working with our experts.

Contact Tim

Office Phone: (704) 888-6043
Cell Phone: (704) 467-4591
Fax: (704) 888-6082

 

6th Annual CRESN Holiday Gathering at Napa on Providence -

The CRESN members and their significant others recently joined together for the annual holiday party extravaganza at Napa on Providence in Charlotte. A wonderful evening of great friends, great food, and great conversation. Looking forward to a prosperous 2017!