Member News

outdoor water faucet Looking for Charlotte plumbers? Call 1 Call Plumbing -

Member Paul Mesiti recently educated the CRESN group about the services that his business 1 Call Plumbing provides.

1 Call Plumbing is a highly respected and requested plumbing service operating out of Charlotte, NC. When you need a qualified plumber, don’t trust any random person you find in the phone book! Call the ones you can count on. Their goal is to please their customers with excellent customer service, quality workmanship and intense attention to detail each and every time.

A tip as we approach cold weather…

Water expands when it freezes. Winter temperatures can freeze the water that is trapped in the outside faucets and pipe connections. If you live in a region where temperatures go below freezing in the winter, then your outside water faucets risk being damaged if they are not drained prior to the winter. In some cases, this can damage the faucet or cause the pipe burst in the wall.  You can prevent water damage to your home by winterizing your outside faucets each fall. Turning off the water supply to your outside faucets is the best way to prevent this problem.


A dedication to quality service coupled with their reputation of honesty has served to make 1 Call Plumbing the primary choice of many Charlotte residents.

Call 704-563-8182

Visit company website

Best Charlotte Home Cleaning Service – Martha’s! -

Member Paula Aguilera recently presented to the CRESN members about the many house cleaning services that Martha’s Cleaning provides to their customers.

Martha’s Cleaning Service is a house cleaning service with a highly-trained staff. They use techniques to keep your home free of bacteria and cross-contamination. When you schedule a service, you are never obligated to follow a contract. Their house cleaning company offers weekly, biweekly, or monthly service to clients. They allow clients to see exactly how we clean so they know they are meeting their exact specifications. Schedule a house cleaning service in Charlotte, NC, today!

Telephone: (704) 764-1457
Website: Facebook page

Find the Best Charlotte Realtor – Tim Miller RE/MAX® Gateway Professionals -

Member and Charlotte real estate pro Tim Miller recently answered questions from the CRESN membership about the Charlotte real estate market as well as tips on how to buy a house in the Charlotte area.

As the owner of RE/MAX® Gateway Professionals, Tim is committed to customer service and positive outcomes. Daily, he uses his experience to help others buy or sell Real Estate in and around the Charlotte region. Whether he’s showing homes on Lake Tillery, listing horse properties in Weddington or advising distressed homeowners about avoiding foreclosure, he is committed to the customer.

RE/MAX and the Carolina Real Estate Team are two names you can trust and trust we do.  Our “Team of Friends Concept” is the competitive edge you need.  You’ll find their knowledge and experience is second to none. Their Real Estate Professionals are ready to provide you with uncompromised personal Real Estate service. Each Team member is an expert in their locale, working and serving friends and neighbors while introducing those relocating to the best of the Carolinas. From Lake Tillery to the Charlotte Motor Speedway they have the right Agent for you.

Contact Tim

Office Phone: (704) 888-6043
Cell Phone: (704) 467-4591
Fax: (704) 888-6082


Charlotte moving services with Charlotte Van & Storage -

Member Suzanne Bumgarner recently spoke to the CRESN group about the moving services that her Charlotte moving company Charlotte Van & Storage Co. provides to their customers.

Charlotte Van & Storage Co. , Inc. focuses its moving services on quality – from the equipment to the actual services provided by our motivated team of movers. We have been building lasting relationships with customers since its founding in 1955 by Frank Watson, Jr. Over the years our Mayflower moving company has gone from a household mover to a mover with multiple services, including:

  • Specialty Moving (Piano, Fine Art and Trade Show Shipping)
  • Corporate Relocation (Office and Employee(s))
  • International Moving
  • Warehousing and Distribution Services
  • Logistics

Contact Charlotte Van & Storage Co.

Toll Free: (888) 743-1992
Local: (704) 931-1511
On the web at


Pest control Charlotte Need pest control in Charlotte? Palmetto Exterminators, Inc -

Long time member Nick Frantz spoke to the CRESN members about his pest removal company and the pest control services they provide to Charlotte and the surrounding area. From termites and mosquitoes to bed bugs and roaches, Palmetto Exterminators can control and remove pests from your home.

With 50 years of experience and two graduate entomologists on staff, Palmetto Exterminators is always searching for innovative ways to improve our customer service and satisfaction. Palmetto Exterminators places emphasis on the education and training of their employees with special attention given to providing first-rate termite and pest control protection in an environmentally responsible manner.

Charlotte, North Carolina

Call Nick today at 704.821.6864

Understanding water problems here in Charlotte – Green Frog Waterproofing -

CRESN Member Andrew Schwartz of Green Frog Waterproofing spoke to the group this week about how water and the soil differ here in Charlotte, North Carolina as opposed to other areas of the country.

According to the NOAA, North Carolina receives an average of 50.1 inches of rainfall per year, ranked #9 nationwide in the most annual precipitation. Compare that to states like Vermont (42.7), Washington (38.4), and Oregon (27.4) and you will see that the Carolina’s receive their share of water. Combined the hard red clay and the high water table and you have a perfect storm for excessive water problems affecting home foundations and residential properties.

Call 980-202-1222

Water can have many beneficial uses for a homeowner, but when water is leaking into your basement, sitting in the crawl space under your living area, or exerting structurally damaging pressure on foundation walls, it quickly becomes a problem. The presence of water in your crawl space or basement also creates conditions ripe for the growth of mold and mildew, which can significantly compromise the indoor air quality of your home, while also impairing the structural integrity of your home. Did you to know that 40% of the air you breath in your home’s first floor comes from your crawl space?

The professionals at Green Frog Waterproofing can help protect your pad against diverse water intrusion issues, from crawl space moisture to basement leaks to poor yard drainage. They serve customers in Charlotte NC, Matthews NC, Concord NC, Lake Norman, Lake Wylie, and surrounding areas.

You can contact Green Frog Waterproofing by calling 980-202-1222 or by clicking here visit their website.


Get Home Financing in Charlotte with Sally-Jane Busk of HomeBridge Mortgage -

Sr. Loan Officer Sally-Jane Busk of HomeBridge Mortgage recently spoke to the CRESN members about the financing options HomeBridge Mortgage offers. Whether you are refinancing, buying your first home, condo or co-op, investment property or even having a home newly built, HomeBridge Mortgage has the loan program to fit your needs!

As a licensed HomeBridge Mortgage Loan Originator in North Carolina (NMLS #269729), Sally-Jane Busk can assist you with your home loan needs, including:

  • First-Time Purchase
  • Second-Home Purchase
  • Refinance
  • FHA and VA
  • Conventional
  • 203(k) Renovation
  • Jumbo

Sally-Jane welcomes the opportunity to serve your needs with quick and accurate real estate financing advice. Sally-Jane has the expertise and knowledge, and will make sure you understand the features associated with the loan program you choose and that it meets your unique financial situation.

Mobile: (704) 609-8600
Fax: (877) 868-7190


Looking for an electrician in Charlotte? ARC Electric Company  -

Member Mark Sartori of the Charlotte based electrical contractor  ARC Electric Company spoke to the the CRESN group residential and commercial electrical services that his company provides.

They include:

  • Residential Electrical Service
  • Commercial Electrical Service
  • Contractors
  • Whole Home Generator
  • Whole House Surge Protection
  • LED Lightning Service

ARC Electric Company
was started by Larry Harrill in the spring of 1976. When ARC Electric Company was founded, residential installation was the first primary focus. With Larry Harrill’s strong background in large commercial installations, it was only a short time before ARC began to expand into this area. Currently, residential and commercial installations are both strengths of the company. ARC Electric Company is a family owned and operated business. Larry’s son, Chris, joined the company in 1992. Chris handles the day to day operation of the company. Together, they work to strengthen the solid reputation that ARC Electric Company has built over the last 35 years.

Contact ARC:

PHONE: 704-821-7005
FAX: 704-821-4751

PuroClean – Water Damage Experts in Charlotte, NC -

Have water damage? Living in the Charlotte area?


Jeff Hennings and their team at PuroClean Water/Mold/Fire Damage Experts also service the Charlotte, Spartanburg, Rock Hill, Concord communities and more North Carolina communities. PuroClean Water/Mold/Fire Damage Experts has earned a reputation as “The Paramedics of Property Damage.” We do more than clean up after a property disaster. In response to every emergency, we provide a combination of exceptional property mitigation services delivered with an equal degree of compassion. We help rescue homes. We put businesses back on their feet. We help you get back to your life.

Using state-of-the-science equipment for drying, dehumidifying, deodorizing, and disinfecting, PuroClean can restore a home or business with minimal disruption so that people can get back to their normal lives. They offer a water removal service that is unrivaled in its effectiveness. and their treatment always includes respectful handling of property as if it were our own.  They respect all of the home’s contents – handling furniture, collectibles, a child’s sentimental artwork – with the utmost care.


A prompt response using the PuroClean QuickDry System™ can save 15-40% on water damage claim costs! Unlike any other water damage repair company, PuroClean rescues and restores lives and property with the PuroClean QuickDry System™ in the shortest possible time and at a much lower cost than the traditional drying system many of our competitors use.

Call us at (704)243-4484 or email us at


Q&A with Leading Charlotte Digital Marketing Experts Synchronicity -

How to supercharge your small business!

Randy Smith, principal of the Charlotte based web development and digital marketing agency Synchronicity, recently answered questions and provided tips to the CRESN members about digital marketing and how to use social media to increase your online footprint and visibility.

From custom web development to online digital marketing strategies, Synchronicity has the experience to help your business. Synchronicity is a full-service, creative digital marketing firm, well known for our heavy focus on customization and quality.

Their talented team develop beautiful online solutions with easy-to-use functionality coupled with a marketing automation and lead producing strategies that makes a powerful impact that gets your brand noticed. The Result? More visitors landing on a good-looking, high-performance website that reflects your brand.

  • Custom Website Development
  • Search Engine Optimization (SEO)
  • Digital Marketing Strategies
  • Analytics and ROI Tracking
  • E-commerce and other custom solutions
  • Content Management Systems (CMS)
  • Social Media Development
  • Training and maintenance support


Contact Synchronicity

Simply said, they provide measurable results.


Guest speaker Maryanne P. Dailey, Vice President of BBB of South Piedmont -

Last week the CRESN meeting featured guest speaker Maryanne P. Dailey, the Vice President of the Better Business Bureau  of South Piedmont. While speaking about the benefits the BBB provides to many businesses and consumers, Maryanne also answered questions from the group about enrollment, reporting, ratings, and more.

BBB helps people find and recommend businesses, brands, and charities they can trust.

People today are overwhelmed with choices – and often unsure about where to find verified, unbiased information. There are more than 30 million businesses in North America alone; and hundreds of thousands of sites around the world where people shop online. There are thousands of free and subscription websites that offer a range of information, including reviews, reports, directories, listings, and gripe sites. BBB is the one place you can find it all.

Better Business Bureau serves twenty counties in the Southern Piedmont of N.C. and S.C. and 17 counties in Western N.C.

BBB Charlotte Headquarters:
Better Business Bureau
9719 Northeast Parkway
Matthews, N.C. 28105
Main: (704) 927-8611
Fax: (704) 927-8615

Office Hours:
8:30 AM – 4:30 PM, Monday through Friday

Customer Service Hours:
9 AM – 12 noon and 1-3 PM Monday through Friday

Media Contact: Tom Bartholomy, President and CEO — (704) 927-8613

Marketing Contact: Page Castrodale, Director of Marketing and Communications — (704) 927-8617 or

8 Summer Cooling Tips For Your Home -

Long-time member Keith Hudson from Charlotte Heating and Air Conditioning recently provided the CRESN members with an excellent presentation with tips on how to keep you home (and yourself) cool throughout the summer.


Keep cool with these 8 Summer Cooling Tips For Your Home


    1. Don’t allow the interior of your home to become dangerously hot since the air conditioner cannot cool it down within a reasonable amount of time. Air conditioners are designed for about a 20° change in temperature, so 100° air would only be cooled to about 80°.


    1. One of the most simple air conditioner tips is to change your air conditioner filter at least four times a year to ensure that your family is breathing cleaner air and your HVAC system is not being overworked, thus potentially saving energy and money.

    1. Run your ceiling fans to stay cooler in the summertime. Check your fans to ensure they are going in the correct direction. In the summer, your fan should be set on “forward,” which means the blades are rotating counter-clockwise. There is a switch on the base where you can control this. By moving your fan setting to the forward position, you will receive a nice downward breeze keeping you cool.


    1. It is fairly common for an air conditioner to ice up. The air conditioner drain line can also freeze, back up and cause a leak, which is often confused for a plumbing leak. When this happens, immediately turn off your compressor by switching your thermostat over to fan. As the ice starts to melt, make sure you have proper drainage and call a professional. From dirty coils to poorly designed ductwork, there are many things that can restrict airflow. A professional can check them all and get to the root of the problem.


    1. Keep heat out of your home by closing blinds, shades and draperies that cover windows facing the sun. Close coverings on east-facing windows in the morning and west-facing windows in the afternoon. Also, installing shades or blinds that are white reflects heat away from the house. This will keep you cooler and save energy.


    1. Keep your outdoor air conditioning unit cooler by planting trees or shrubs that provide shade but still allow air to flow around unit. By properly shading the area, your system can perform up to 10% more efficiently. Also, be sure the landscaping isn’t too close to the unit, so a technician can service it easily when necessary.


    1. The best defense against air conditioner problems is to have a service agreement in place and make sure your system is maintained year-round, especially right before the heavy heat of summer sets in. This is the time of year when your air conditioning system works its hardest. Regular tune-ups reduce your risk of experiencing common malfunctions and will help you stay cool when everyone else is sweating the heat. Contact ARS®/Rescue Rooter® for a complete air conditioner tune-up.


    1. Don’t let heat build up in your home. Appliances, electronic devices and lighting are all common sources of internal heat gain. To combat this excess heat, avoid putting lamps or televisions near your air conditioner’s thermostat. These heat-exuding appliances cause the air conditioner to think the house is warmer than it really is, resulting in the system running longer than necessary and wasting energy.

Located in Indian Trail, NC, Carolina Heating and Air Conditioning, Inc. provides heating and air conditioning repairs, serving, and installs.

Charlotte Heating and Air Conditioning Inc.
9416 Heritage Lane
Indian Trail, NC 28079


Is digital marketing the secret ingredient your business recipe is missing?

(Answer: It absolutely is.)

Whether you’re new to the idea of digital marketing or ready to take the next step in your digital plan, you’re smart to be thinking ahead. Good digital marketing can change your business. Here’s how.


You’ll Raise Brand Awareness
Nebulous terms like “brand awareness” are hard to wrap your mind around, but if you’re new to the market or expanding your business, brand awareness is everything. The marketplace is crowded. Standing out requires being top-of-mind and recognizable to your target market, and online marketing is the absolute best way to get your brand in front of the most people for the least amount of money. Period.

Open a Dialogue

Digital marketing is unlike traditional marketing in that it’s a conversation, not a pitch. When done well, your digital marketing efforts will allow your brand to engage with current and potential customers. Hearing what your customers are saying – both positive and negative! – is the purest way to grow. With the open line of communication digital marketing provides you can learn how to position your brand, what new products to offer, and how to serve a consumer need your competitors are missing.

Compete with the Big Guys

Another amazing benefit of digital advertising is the ability to compete on a large scale. Maybe you don’t have tens of thousands of dollars to spend on a single network TV commercial, but you do have a few hundred to put towards Facebook ads that bring in highly-qualified leads. A targeted digital strategy offers huge ROI and since the internet is global, your customer pool is only as limited as your imagination.

Force Yourself to Evolve

Creating a compelling digital marketing strategy takes more than a few banner ads and email blasts. Online success requires really knowing your customer base and understanding what they want. Your business will evolve more quickly once you get online to fill the niche needs your customers have; you’re also likely to use content marketing to become an expert in the specificities of your business. Digital marketing challenges a business in more ways than one.

Digital marketing has changed consumer expectations. Customer service is never-ending and opportunities to make targeted inroads are endless. A smart digital strategy won’t just grow your online footprint, it will bring you better leads and more potential customers.

Sync is your
local digital marketing expert. Give our team a shout today to find out the data behind digital – from sales to conversions to impressions. We’re ready to talk when you are.


Contributed by Synchronicity. Synchronicity is a full-service branding, web design and digital marketing company based in Charlotte, NC offering custom online solutions to help you generate more business. Read more articles here.


Searching for a Plumber in Charlotte? 1 Call Plumbing -

CRESN member Paul Mesiti, owner of 1 Call Plumbing, a highly respected and requested plumber operating out of Charlotte NC, provided the CRESN group with an informative and fun presentation this week. As always Paul used his infectious brand of smarts and humor to get his point across.

Every father in-law in history is a plumbing and home repair expert, but hiring someone that isn’t a trained professional to work on your plumbing could cost you big in the long run. When it comes to repairing or updating your plumbing, installing a new hot water heater, replacing the garbage disposal, or running a line to a new sink, ice machine, or appliance, leave the handy work to a trained professional.

1 Call Plumbing is your trusted source for a Charlotte, NC plumber. It’s important to 1 Call Plumbing that you’re totally satisfied with our services. That’s why we guarantee all our work from start to finish…if your plumbing problem returns we’ll make it right. 1 Call Plumbing has spent decades developing a reputation as the most reliable Charlotte plumbing company around.

Have you used 1 Call Plumbing? Please give them a glowing review by clicking this link!



Call 704-563-8182

Visit the company website



Charlotte Home Cleaning Service – Martha’s Cleaning Service -

Martha’s Cleaning Service is a Charlotte Home Cleaning Service with a highly-trained staff. They use techniques to keep your home free of bacteria and cross-contamination. When you schedule a service, you are never obligated to follow a contract. Their house cleaning company offers weekly, biweekly, or monthly service to clients. They allow clients to see exactly how we clean so they know they are meeting their exact specifications. Their high quality services are available throughout North Carolina and beyond from Matthews to Mint Hill, Indian Trail to Indian Land.

From floors to cabinets, your cleaning needs are covered. Cleaning up doesn’t just mean tidying up. When their maids service your home, you can be sure it’s spotless. And residential cleaning is their specialty.

Schedule a house cleaning service in Charlotte, NC, today!  (704) 764-1457

3 Tips To Get More Out Of Networking -

The value of networking is obvious. Surround yourself with successful people and it’s easier for you to be successful as well. Unfortunately, the benefits of networking are often squandered as people pursue relationships with selfish motives. To help you avoid that fate, here are three things you can do to grow your network the right way, right now.

1. Shift your mindset

The real goal of networking is to help other people. It’s much easier to build quality relationships when you help others achieve their goals instead of telling them about yours. Sure, it would be great if they put in a good word for you every now and then, but asking for favors should only become a possibility once you have provided value to them.

How to use this tip today: Instead of thinking about who you need to know, think about who you can help. How can you provide value to someone today?

2. Be more selective with your time

From time to time, most of us will go on a networking spree. We get motivated and start e-mailing hundreds of people, set up social networking accounts, and head out to local networking events. It’s fine to get motivated from time to time, but trying to be everywhere at once is going to wear you out. Furthermore, it’s tough to give people the attention they deserve when you’re spread so thin.

Instead of trying to be all things to all people, focus on being more things to a few of them. After all, you don’t need to know the most people…just the right people.

3. Actually engage with your current network

We often think about networking as a way to build new relationships, but engaging with your current contacts can be just as powerful—if not more so.

Think about all of the people you already have a warm relationship with. You know what they like and dislike. You know what skills they have and what problems they face. You might even know the names of their children. Think about how valuable all of those relationships would be if you simply strengthened them.

How to use this tip today: Engaging with your current network is all about providing value. You already know their problems. You’re aware of their interests. Now you just need to take action. Are there two people in your network that might like to know each other? Introduce them. Have your employees been struggling with a simple problem? Help them find a solution.


Charlotte flooring company Floor Coverings International -

The CRESN membership recently enjoyed a presentation from the Charlotte flooring company, Floor Coverings International about the many wonderful types of flooring solutions their company has to offer.

Known as the premier flooring company serving the greater Charlotte, NC area, they provide high quality design and installation services and carry the latest flooring products including hardwood, carpet, stone, and tile flooring.

Floor Coverings International will design the perfect flooring for your home, from options including hardwood flooring, carpet, stone, tile, cork, bamboo, green flooring products, and much more. Now you can enjoy the experience of a flooring boutique right in your own home. Get started with a complimentary, in-home consultation!

CALL 704-845-3567
VISIT their Website

Best Charlotte Realtor® – Tim Miller of RE/MAX® Gateway Professionals -

CRESN president and Charlotte Realtor® Tim Miller recently provided the CRESN membership with an excellent presentation about his philosophy of what it takes to be a great real estate professional.

As the owner of RE/MAX® Gateway Professionals, Tim is committed to customer service and positive outcomes. He uses his experience to help others buy or sell Real Estate in and around the Charlotte North Carolina area. Whether he’s showing homes on Lake Tillery, Ballantyne, or Matthews, listing horse properties in Weddington or advising distressed homeowners about avoiding foreclosure, he is committed to the customer.

RE/MAX and the Carolina Real Estate Team are two names you can trust and trust we do. We are all friends who have this great opportunity to work with each other. A few of us have know each other for decades. Our “Team of Friends Concept” is the competitive edge you need. You’ll find our knowledge and experience is second to none. Our Real Estate Professionals are ready to provide you with uncompromised personal Real Estate service. Each Team member is an expert in their locale, working and serving friends and neighbors while introducing those relocating to the best of the Carolinas. From Lake Tillery to the Charlotte Motor Speedway we have the right Agent for you. Both buyers and sellers will realize great benefits for working with our experts.

Contact Tim

Office Phone: (704) 888-6043
Cell Phone: (704) 467-4591
Fax: (704) 888-6082


Need help moving in Charlotte? Easy Movers can help! -

Member Suzanne Bumgarner recently spoke to the CRESN group about the moving and relocation services that Charlotte NC moving company Easy Movers’ Inc. provides to their customers.

From Personal Moves, Corporate Moves, International Moves, Storage Facility, and Packing Supplies, Easy Movers truly makes moving “easy”. They will do everything in their power to make sure that you have the most satisfying move imaginable.

Easy Movers, Inc. provides comprehensive moving and storage services to satisfy all personal, corporate, commercial and international moves. A member of the Better Business Bureau, the North Carolina Movers Association and the American Moving and Storage Association among other industry professional organizations, Easy Movers won the 2008 Charlotte Magazine BOB award, best of the best in Charlotte the category of moving & storage, as voted on by the readers of Charlotte Magazine.

Contact Easy Movers

Charlotte, NC: 704-588-6868
On the web at


Have termites? Call Palmetto Exterminators, Inc. -

CRESN Member Nick Frantz of Palmetto Exterminators, Inc. recently educated the CRESN members about the professional pest removal services his company provides. From termites and mosquitoes to bed bugs and roaches, Palmetto Exterminators can control and remove pests from your home.

Termite protection is not a luxury, it is a necessity! Each year, termites inflict $4-$5 Billion worth of damage to homes, like yours, across the country. This is damage that is not covered by most homeowners’ insurance policies. In the southeast, subterranean termites are a common occurrence, so it’s not a matter of if you will get termites but when.

If your home is not under warranty with us, or you are not happy with your current coverage, contact us today for a free inspection. During that inspection, one of our licensed pest professionals will inspect your home for visible signs of termite infestation and determine a customized solution to protect your home.

Charlotte, North Carolina

Call Nick today at 704.821.6864